 |
| 2002 Volkswagen Jetta |
I have a 2002 Volkswagen Jetta – The driver side window
fell into my door and I need to have it fixed. I took it to a window
place and they said it was the motor and regulator that needed to be
replaced. After online research I found there is a Limited Extension
Warranty for such replacement. I am not the original owner so does
anyone know if I can still go to the dealership and request they fix this?
Answer: The
modification applies to ANY Owner, so as long as your vehicle is in the
warranty period of 7 years from the date of sale or in service,
whichever is first, the service warranty program applies. I am surprised
that the regulator has failed. You should know, though that window
motors ARE NOT COVERED as part of this service warranty program. If the
motor has failed, you’ll have to pay for the motor. Most of these vehicles have had the update done on them already; in the dealership
where I was at, we did the updates when the vehicle came in for either
warranty or retail service so that the owner wouldn’t have the window
fail when they were using it.
Having said that, window motors almost
never fail; 99+_percent of the time, the regulator update was the cause
of the failure and the updated set up fixed the operation.
No comments:
Post a Comment