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| 2010 Silver Subaru Forester |
Purchased a new 2010 subaru forester premium x about 2 weeks
ago..washed it for the 1st time yesterday..after drying it i noticed
that in some areas the paint [ "spark silver" ] isnt smooth to the
touch..it actually feels gritty,almost like fine grit sandpaper,but not
that bad…its especially noticable on the right rear door…also feels the
same on the plastic trim pieces on the window frames above the right
front and right rear doors….the paint looks good,shiny,etc…is this a
factory defect in the paint,,some type of overspray?…or
could it be glue from the white plastic protective film they ship the
cars with?..not sure if that film comes on the doors or not,never paid
it much attention…i would hope the vehicle wasnt damaged somehow and
repaired before i bought it…it had 90 miles on it,which is more than i
like for a new car but this car had the color and options we wanted…
other areas of the car are smooth to the touch,,,,other areas
in-between…am i being too picky?…dont want to just walk in and ask the
dealer,,i’m sure they will just minimize the problem,especially since i
dont know anything about car paint,,but i’m pretty sure it shouldnt feel
gritty..any opinions??
Answer: This is not intended to be legal advice.
You have a problem! Subaru does a good job painting their vehicles.
I’d be very suspicious that this car was damaged and then very cheaply
repaired by the Dealership. Also, if that is the case, they probably did
not apply the clear coat on top of the color or they would have
discovered the situation and remedied it.
Try this: in an inconspicuous spot where you have the ‘orange peel’
paint, with a damp cloth, thoroughly rub in a small dab of car wax (Use a
brand that claims to be “cleaner wax”). Do you get any color on the
cloth? If so, there is no clear coat and the color coat isn’t fully
cured. Take detailed photos of the results.
Personally, given that an entire door may be involved, I’d demand
another vehicle. Alternatively, you may put up with a complete repaint
of the affected areas, at the body shop (best reputed, most expensive in
town) of your choice. Beyond that, there is the Regional Representative
for Subaru of America. Beyond that there is the law: This might be a
case of fraud; you bought a new car and got a used and damaged one.
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